Your privacy matters to k99. This Policy explains exactly what data we collect, why we collect it, how it is used, and the rights you hold over your personal information.
k99 applies industry-standard encryption and access controls to protect all personal and financial data stored on our systems.
k99 does not sell, rent, or trade your personal information to third parties for their own independent marketing purposes.
Identity documents submitted for KYC verification are handled under strict confidentiality and used solely for legal compliance.
k99 uses cookies for session management and performance analytics. You control non-essential cookie preferences through your browser settings.
You may request access to, correction of, or deletion of your personal data held by k99, subject to applicable legal obligations.
k99 does not knowingly collect data from persons under 18. Accounts identified as belonging to minors are closed immediately.
1.1 This Policy applies to all personal data collected by k99 in connection with the operation of the k99 platform, including data collected through the website, account registration process, payment transactions, customer support interactions, and any other touchpoint between you and k99.
1.2 This Policy should be read alongside k99's Terms & Conditions and Responsible Gaming Policy, both of which are available on this website.
1.3 "Personal data" in this Policy refers to any information that identifies or could reasonably be used to identify a natural person, including names, email addresses, phone numbers, identity documents, financial details, and device identifiers.
k99 collects personal data in the following categories:
2.1 Registration Data. When you create a k99 account, we collect your chosen username, email address, date of birth, phone number, and country of residence. This information is necessary to establish and maintain your account.
2.2 Identity Verification Data. To comply with Know Your Customer ("KYC") obligations, k99 collects copies of identity documents such as your Pakistani CNIC or passport, and in some cases proof of address or proof of payment method. This data is processed solely for verification and compliance purposes.
2.3 Financial Data. k99 records transaction data including deposit amounts, withdrawal requests, payment methods used (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, Mastercard, UnionPay, USDT TRC20), and transaction timestamps. Full payment card numbers are not stored by k99 — these are handled directly by our payment processors.
2.4 Gameplay Data. k99 logs your gaming activity including bets placed, games played, session durations, win and loss records, and bonus utilisation. This data is used for account management, responsible gaming monitoring, fraud prevention, and dispute resolution.
2.5 Technical Data. k99 automatically collects technical data when you access the platform, including your IP address, browser type and version, operating system, device type, and referring URL. This data is used for security, fraud detection, and platform optimisation.
2.6 Communications Data. If you contact k99 support, we retain records of your communications including emails and chat transcripts. These records are used to manage your support request and improve our service.
2.7 Voluntary Data. Any additional information you voluntarily provide to k99 — for example when responding to a survey or completing a responsible gaming assessment — is collected and processed as described at the point of collection.
k99 processes your personal data for the following purposes:
4.1 Contractual necessity. Much of the data k99 processes is necessary to perform the contract between k99 and you — i.e., to operate your account, process transactions, and provide gaming services.
4.2 Legal obligation. k99 is required by law to collect and retain certain data for identity verification, anti-money laundering compliance, and financial record-keeping purposes. This processing cannot be opted out of without terminating your account.
4.3 Legitimate interests. k99 processes certain data on the basis of its legitimate interests, including fraud prevention, platform security, and improving service quality, where these interests are not overridden by your data protection rights.
4.4 Consent. Where k99 relies on consent as the legal basis — for example for optional marketing communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.
5.1 k99 is required to verify the identity of its players before processing withdrawals and, in certain cases, before gameplay can commence. This process involves collecting government-issued identity documents (CNIC, passport) and may include facial verification or proof of address.
5.2 KYC documents are processed by k99 and, where applicable, by third-party identity verification providers engaged by k99. These providers are contractually bound to handle your data securely and only for the purposes specified by k99.
5.3 Identity documents submitted for KYC are retained for the minimum period required by applicable law. They are not used for any purpose other than identity verification and legal compliance.
5.4 Failure to complete KYC verification when requested by k99 may result in restrictions on deposits, withdrawals, or account access until verification is completed.
6.1 k99 uses cookies and similar tracking technologies on the k99 website. Cookies are small data files placed on your device by your browser when you visit a website.
6.2 k99 uses the following categories of cookies:
6.3 You may control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of the k99 platform.
7.1 k99 does not sell, rent, or trade your personal data to third parties for their own independent commercial purposes.
7.2 k99 may share your personal data with the following categories of recipients where necessary:
7.3 All third parties that process personal data on k99's behalf are required to maintain appropriate security standards and to process your data only as instructed by k99.
8.1 k99 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations.
8.2 Account data is generally retained for the duration of your account relationship with k99 and for a period thereafter as required by law — typically a minimum of five years for financial and identity records under anti-money laundering regulations.
8.3 Following the expiry of the applicable retention period, k99 will securely delete or anonymise your personal data. Anonymised, aggregated data may be retained indefinitely for analytical purposes.
Subject to applicable law and any overriding legal obligations, you have the following rights in relation to your personal data held by k99:
To exercise any of these rights, contact k99 support using the email address displayed in the footer of this website. k99 will respond to all data rights requests within 30 days of receipt.
10.1 k99 implements technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include data encryption in transit and at rest, access controls limiting data access to authorised personnel only, and regular security reviews.
10.2 While k99 takes data security seriously and applies industry-standard protections, no digital system is completely secure. k99 cannot guarantee absolute security of data transmitted over the internet. You are responsible for maintaining the security of your own k99 login credentials.
10.3 In the event of a personal data breach that is likely to result in a high risk to your rights, k99 will notify affected players without undue delay in accordance with applicable legal requirements.
11.1 The k99 platform is strictly for adults aged 18 and above. k99 does not knowingly collect personal data from persons under 18 years of age.
11.2 If k99 becomes aware that it has collected personal data from a person under 18, the account will be closed immediately and the data will be deleted, subject to any mandatory retention obligations.
11.3 If you believe that a person under 18 has registered a k99 account, please contact our support team immediately using the email address in the footer of this website.
12.1 k99 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. The current version is always accessible at https://k99.pro/privacy-policy.
12.2 Where changes are material, k99 will notify registered players via email or by prominent notice on the k99 platform prior to the changes taking effect. The effective date at the top of this page indicates the version currently in force.
12.3 Continued use of the k99 platform after an updated Policy takes effect constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data k99 holds about you, please contact the k99 support team. Our support email address is displayed in plain text in the footer of every page on this website.
For responsible gaming concerns, self-exclusion requests, or problem gambling support, please visit our Responsible Gaming page.
For the full contractual terms governing your use of the k99 platform, refer to our Terms & Conditions.
Play cricket betting, live casino, and slots at k99 knowing your personal data is handled responsibly, stored securely, and never sold to third parties.
Join k99 Today🔞 18+ only. Play responsibly. Comply with all applicable local laws.